The gap I’m seeing in EA roles right now


Hi Reader,

I’ve been in a lot of conversations lately.

Coaching sessions, webinars, fireside chats… and a steady stream of emails from people trying to make sense of where their role is heading.

Different industries, different countries, but the same pattern.

Some people are becoming indispensable.

Others, just as capable, are starting to feel stuck, overlooked, or slightly replaceable in their job.

Same role. Very different outcome.

And it’s not coming down to experience or effort.

It’s something much simpler.

The ones pulling ahead understand the impact of their role… and they’re building on it.

They’re not just managing tasks.
They’re shaping how things run.

They’re:

  • using tools (including AI) to simplify and improve how work flows
  • introducing small systems that remove friction across the business
  • influencing how leaders prioritise, communicate, and make decisions
  • building strong internal and external relationships that expand their visibility and opportunity

They’re not waiting to be told to “be more strategic”.

They’re already doing it.

Meanwhile, others are doing work at the same level… but still describing it as:
“I just manage the diary”
“I help keep things organised”

And that gap in perception is starting to matter more than ever.

I’ve written a full article breaking down what I’m seeing, and where things are heading.

If you’ve been feeling like something is shifting but haven’t quite been able to put your finger on it yet, this will likely land.

As always, if you want help translating your work into something that actually reflects your impact, you can book a free 20-minute chat with me here.

Looking forward to hearing your thoughts on this topic!

Speak soon,
Trinity

Trinity James

Career Coach

Views Professional Development

www.viewspd.com.au

Thank you for being here Reader, I appreciate you!

Trinity James

You're doing work that's holding entire organisations together. Your resume probably doesn't show that yet. Neither does your LinkedIn. Neither do your interview answers. That's exactly what I help EAs fix. Subscribe for a weekly email written specifically for you.

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